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rangers [2021/08/06 20:20] tetrisrangers [2022/09/03 14:00] (current) – [Safety & Emergency Protocols] tototo
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-Rangers+===== Rangers =====
  
 Rangers are volunteers who help other Schönburners co-create a great burn. Rangers know the [[canvas|White Origami]] framework and the [[House Rules]]. If you are uncertain ask a Ranger and they might be able to help you make a safe & good decisions or point you to a person that can help you. Rangers can help resolve conflicts, keep participants safe, and support [[Site Leads|Site Lead]] when needed. Mind you, this is a sober shift. We expect you to show up sober and prepared. Rangers are volunteers who help other Schönburners co-create a great burn. Rangers know the [[canvas|White Origami]] framework and the [[House Rules]]. If you are uncertain ask a Ranger and they might be able to help you make a safe & good decisions or point you to a person that can help you. Rangers can help resolve conflicts, keep participants safe, and support [[Site Leads|Site Lead]] when needed. Mind you, this is a sober shift. We expect you to show up sober and prepared.
  
-## When do you need a ranger?+==== When do you need a ranger? ====
  
 You should talk to a ranger when ... You should talk to a ranger when ...
  
-* You have to make a decision that affects others such as "Can I put this art piece here?" or "Where can I park my car?" +  * You have to make a decision that affects others such as "Can I put this art piece here?" or "Where can I park my car?" 
-* You are a member of [[Orga Team]] and need sober, reliable help getting things done +  * You are a member of [[Orga Team]] and need sober, reliable help getting things done 
-* You witness or are part of a conflict +  * You witness or are part of a conflict 
-* You spot a potential or acute safety problem+  * You spot a potential or acute safety problem
      
-How to find a ranger?+==== How to find a ranger? ====
  
-* Rangers will carry a "RANGER" badge.  +  * Rangers will carry a "RANGER" badge.  
-* Rangers on shift carry a radio and can be reached by [[Site Lead]], [[Wizard Lead]] or anybody with access to our radios +  * Rangers on shift carry a radio and can be reached by [[Site Lead]], [[Sanctuary Lead]] or anybody with access to our radios 
  
-## How do we define our Rangering?+==== What is Rangering? ====
  
 Our rangering is inspired by the Burning Man Black Rock Rangers, Nomads at Nowhere, Kiezburn Rangers in Germany, and Clown Police at Borderland. Many of us have volunteered as Rangers at other burns.  Our rangering is inspired by the Burning Man Black Rock Rangers, Nomads at Nowhere, Kiezburn Rangers in Germany, and Clown Police at Borderland. Many of us have volunteered as Rangers at other burns. 
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 A Ranger once said: "I give my time, offer my presence, and use skilful means to nudge my beloved Burning Man community toward the factual fulfilment of our stated Ten Principles." A Ranger once said: "I give my time, offer my presence, and use skilful means to nudge my beloved Burning Man community toward the factual fulfilment of our stated Ten Principles."
  
-## Giving feedback to the Rangers+==== Giving feedback to the Rangers ====
  
 Please give us feedback! You can reach us on our channel on [[Slack]]. Post your feedback in the Channel called `#rangers` and ideally mention one or all Ranger co-leads. Please give us feedback! You can reach us on our channel on [[Slack]]. Post your feedback in the Channel called `#rangers` and ideally mention one or all Ranger co-leads.
  
-## Joining the Rangers+==== Joining the Rangers ====
  
 Rangers, Nomads, and Clown Police. Do those names sounds familiar to you? Do you want to support the other participants and the organisers to make Schönburn a reality? Are you available to de-escalate a "situation"? Do you want to safe the day if shit hits the fan? Do you like walkie talkies? Then join the Schönburn Rangers! Rangers, Nomads, and Clown Police. Do those names sounds familiar to you? Do you want to support the other participants and the organisers to make Schönburn a reality? Are you available to de-escalate a "situation"? Do you want to safe the day if shit hits the fan? Do you like walkie talkies? Then join the Schönburn Rangers!
  
-You are not on your own. We have experienced Rangers support you be your best Ranger-self. This year's Ranger team leads are:  +You are not on your own. We have experienced Rangers support you be your best Ranger-self. 
- +
-  * @bobschi  +
-  * @adele+
  
 To join, please ... To join, please ...
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 * Say hello on `#rangers` on [[Slack]]. Please introduce yourself, for example: "Hi, I am <your name>. I am looking forward to Rangering!". You could additionally tell us if this is your first time Rangering or what motivated you to join us. * Say hello on `#rangers` on [[Slack]]. Please introduce yourself, for example: "Hi, I am <your name>. I am looking forward to Rangering!". You could additionally tell us if this is your first time Rangering or what motivated you to join us.
-* Sign up for shifts on our **[[#|shift plan for 202021]]**. Please fill up the important shifts first and do two shifts if you can spare the time.+* Sign up for shifts on our **[[https://docs.google.com/spreadsheets/d/1ICbzzY0LRnNc1IVDLXDOsfP5E4mNuOxk61y4ziCLf9Q/edit?usp=sharing|shift plan for 2022]]**. Please fill up the important shifts first and do two shifts if you can spare the time.
  
 Bring to the event and have with you when arriving for your shift: Bring to the event and have with you when arriving for your shift:
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 Preparation at the event: Preparation at the event:
  
-* Attend a **Ranger Meet, Greet & Training** **TODODATES GO HERE**+* Attend a **Ranger Meet, Greet & Training**: Thursday 2 pm on the Main Stage.
 * Be in time for shift changes. Come early to **eat cookies and drink tea**, receive your badge, meet other Rangers, talk about **jobs where we can help out**, **get training**.  * Be in time for shift changes. Come early to **eat cookies and drink tea**, receive your badge, meet other Rangers, talk about **jobs where we can help out**, **get training**. 
 * Bring cookies to the Ranger HQ. * Bring cookies to the Ranger HQ.
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 * Remember: Cookies! They are important for Rangering. * Remember: Cookies! They are important for Rangering.
        
-## How to do your Ranger Shift+==== How to do your Ranger Shift ====
  
 * Prepare. * Prepare.
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 It may be that we will not be able to fill all ranger shifts. Then we need to call out to the community; If we want a great burn, we need people to co-create it.  It may be that we will not be able to fill all ranger shifts. Then we need to call out to the community; If we want a great burn, we need people to co-create it. 
  
-## Advanced Rangering: How to be a Ranger Lead and do a Lead Shift+==== Advanced Rangering: How to be a Ranger Lead and do a Lead Shift ====
  
   * The **Ranger Lead shift** is a special role and type of shift.   * The **Ranger Lead shift** is a special role and type of shift.
   * Ranger Lead on duty/call is always one person.   * Ranger Lead on duty/call is always one person.
-  * Ranger lead coordinates with the Rangers, Site Lead and Welfare lead. +  * Ranger lead coordinates with the Rangers, Site Lead and Sanctuary lead. 
   * Ranger lead takes decisions when needed.   * Ranger lead takes decisions when needed.
   * Ranger lead documents incidents.   * Ranger lead documents incidents.
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 It may be that we will not be able to fill all Ranger Lead shifts. Then we need to find Ranger Leads or elevate one of the Rangers to Lead. It may be that we will not be able to fill all Ranger Lead shifts. Then we need to find Ranger Leads or elevate one of the Rangers to Lead.
  
-## Ranger HQ +==== Ranger HQ ====
  
-Ranger HQ is where our things are and we gather for training, hanging out or shift hand-overs. It is not yet certain where we will place Ranger HQ in 2021.+Ranger HQ is where our things are and we gather for training, hanging out or shift hand-overs. It is not yet certain where we will place Ranger HQ in 2022.
  
-## You can be either On Duty, On Call and Out of Service +==== You can be either On Duty, On Call and Out of Service ==== 
-As a ranger, you can be in one of the following states during the event+ 
 +As a ranger, you can be in one of the following states during the event:
  
 * **On Duty**: * **On Duty**:
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  * If shit hits the fan, sober up and try finding the Ranger Lead to ask if the team needs help.  * If shit hits the fan, sober up and try finding the Ranger Lead to ask if the team needs help.
  
-## Ranger Team Internal Communication: before and after the event +==== Ranger Team Internal Communication: before and after the event ====
  
 * **Before and after the event**: we rangers organise using the [[Slack]] Channel `#rangers`. There we can exchange data, build the team, and talk to core orga. This channel is for active rangers but you're welcome to lurk around. * **Before and after the event**: we rangers organise using the [[Slack]] Channel `#rangers`. There we can exchange data, build the team, and talk to core orga. This channel is for active rangers but you're welcome to lurk around.
 * **Please give feedback to the team leads about Rangering**: if it's ok to share with the group share your feedback on `#rangers`. If it's sensitive, approach one of the leads at the burn or via private message on Slack. * **Please give feedback to the team leads about Rangering**: if it's ok to share with the group share your feedback on `#rangers`. If it's sensitive, approach one of the leads at the burn or via private message on Slack.
      
-## Ranger Team Internal Communication: during event+==== Ranger Team Internal Communication: during event ====
  
   * Rangers "On Duty" will get a radio.    * Rangers "On Duty" will get a radio. 
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   * More Rangers can be reached by their phone.   * More Rangers can be reached by their phone.
      
-##  Walkie-talkie/Radio protocol+====  Walkie-talkie/Radio protocol ====
  
 See [[Radio Protocol]] See [[Radio Protocol]]
  
-## Emergency Protocols+==== Safety & Emergency Protocols ====
  
-See [[Emergency Protocols]]+See [[https://drive.google.com/file/d/1P4HGk7pgfSdUz2wtZE-134pJxXlAxjcJ/view?usp=sharing|Safety & Emergency Protocols]]
  
-## Ranger Strategies for Communication, Mediation, Conflict resolution+==== Ranger Strategies for Communication, Mediation, Conflict resolution ====
  
 Your communication can only make a difference when received in a language the receivers can understand. You need to speak not in your own language or style of thinking but in the language and style of thinking of the receivers. Remember KISS: Keep It Simple, Stupid. Your communication can only make a difference when received in a language the receivers can understand. You need to speak not in your own language or style of thinking but in the language and style of thinking of the receivers. Remember KISS: Keep It Simple, Stupid.
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 Take notes. This keeps your facts straight and lets participant know you’re taking them and their situation seriously. Take notes. This keeps your facts straight and lets participant know you’re taking them and their situation seriously.
  
-## F.L.A.M.E.+==== F.L.A.M.E. ====
  
 When approaching a situation, use FLAME as a structured approach: When approaching a situation, use FLAME as a structured approach:
  
-* **F stands for Find Out**. First stand back and observe. Be aware of safety issues, both to your own safety and others’s. If there is a safety issue, call in more Rangers on the radio immediately and seek standby Rangers. Be mindful of your own security first. +  * **F stands for Find Out**. First stand back and observe. Be aware of safety issues, both to your own safety and others’s. If there is a safety issue, call in more Rangers on the radio immediately and seek standby Rangers. Be mindful of your own security first. 
-  * When you have determined that it is safe to approach and that you are needed, find out the facts. What is the primary complaint? Who is involved? When did the conflict start or the incident occur? Where did it happen?  +    * When you have determined that it is safe to approach and that you are needed, find out the facts. What is the primary complaint? Who is involved? When did the conflict start or the incident occur? Where did it happen?  
-  * There will always be multiple sides: the sides of the parties involved directly in a conflict (which may be two or more), and an impartial third perspective that you may try to find. +    * There will always be multiple sides: the sides of the parties involved directly in a conflict (which may be two or more), and an impartial third perspective that you may try to find. 
-  * Add to this the perspective what you bring to the situation, which encompasses your experience, the general opinion of the involved parties, and the ideology of the Burning Man Project. +    * Add to this the perspective what you bring to the situation, which encompasses your experience, the general opinion of the involved parties, and the ideology of the Burning Man Project. 
-  * If you feel you are not able to mediate because you are friends with a party involved or have strong opinions either way, call for support. +    * If you feel you are not able to mediate because you are friends with a party involved or have strong opinions either way, call for support. 
-* **L stands for Listen**. Listen to all parties to ensure that all stakeholders have had a chance to be heard and give their input. Be aware that at times you may have to use your judgment as to who is involved. Concentrate on the parties who need your direct assistance and make time for everyone who has legitimate input. Listening is a powerful tool for getting information and de-escalating conflicts and establishing a general rapport. +  * **L stands for Listen**. Listen to all parties to ensure that all stakeholders have had a chance to be heard and give their input. Be aware that at times you may have to use your judgment as to who is involved. Concentrate on the parties who need your direct assistance and make time for everyone who has legitimate input. Listening is a powerful tool for getting information and de-escalating conflicts and establishing a general rapport. 
-* **A stands for Analyze**. Once you have gathered all the information that you can, analyse it with your partner. Take all the facts you gathered during the F and L parts of the process and consider your understanding of the expectations of the participants, our Ranger policies, and the principles of Burning Man. Active deliberation and use of your best judgment is required at this stage in the process. You are an integral part of our team: we have faith in you. We and our participants trust you to handle this. We know you can handle this. This is at the core of Rangering. +  * **A stands for Analyze**. Once you have gathered all the information that you can, analyse it with your partner. Take all the facts you gathered during the F and L parts of the process and consider your understanding of the expectations of the participants, our Ranger policies, and the principles of Burning Man. Active deliberation and use of your best judgment is required at this stage in the process. You are an integral part of our team: we have faith in you. We and our participants trust you to handle this. We know you can handle this. This is at the core of Rangering. 
-* **M stands for Mediate**. Your primary role when you mediate is to make suggestions as a neutral third party. Mediation allows the participants involved to arrive at the best way to resolve their situation. +  * **M stands for Mediate**. Your primary role when you mediate is to make suggestions as a neutral third party. Mediation allows the participants involved to arrive at the best way to resolve their situation. 
-  * Determine which parties involved may have room to budge and which parties can't or don't want to give ground. This is at times not a question of right or wrong. +    * Determine which parties involved may have room to budge and which parties can't or don't want to give ground. This is at times not a question of right or wrong. 
-  * Work with all parties involved until an outcome is reached. If possible, facilitate the parties reaching their own joint solution. People are much more likely to stick to a solution when they feel ownership of the process and that the resolution came from them rather than from an authority figure. People don't like being told what to do. +    * Work with all parties involved until an outcome is reached. If possible, facilitate the parties reaching their own joint solution. People are much more likely to stick to a solution when they feel ownership of the process and that the resolution came from them rather than from an authority figure. People don't like being told what to do. 
-* **E stands for Explain**. Explanation completes your "flaming". Explain the outcome of the mediation process to everyone involved, ensuring that all parties have come to a consensus that they can accept at least for the remainder of the event. +  * **E stands for Explain**. Explanation completes your "flaming". Explain the outcome of the mediation process to everyone involved, ensuring that all parties have come to a consensus that they can accept at least for the remainder of the event. 
-  * This is not always the end. During the event, while things change constantly, the explanations you give will be repeated and re-requested not only by the parties involved but by other participants. You will be asked by neighbours to explain the outcome in the aftermath. Do this while respecting the privacy of the individuals involved in any given situation. An ability to accurately recall and explain a situation after the fact is why **it is important to take notes in your Ranger notebook** throughout the event.+    * This is not always the end. During the event, while things change constantly, the explanations you give will be repeated and re-requested not only by the parties involved but by other participants. You will be asked by neighbours to explain the outcome in the aftermath. Do this while respecting the privacy of the individuals involved in any given situation. An ability to accurately recall and explain a situation after the fact is why **it is important to take notes in your Ranger notebook** throughout the event.
  
-## Giving Feedback+==== Giving Feedback ====
  
 In the interest of creating a culture of feedback we need to ensure that we are following a model of SAFETy. In other words, when giving feedback make sure that your guidance is: In the interest of creating a culture of feedback we need to ensure that we are following a model of SAFETy. In other words, when giving feedback make sure that your guidance is:
  
-* **Sp**ecific – is it clear what the feedback is about? +  * **Sp**ecific – is it clear what the feedback is about? 
-* **A**ctionable – is it something the person can change? +  * **A**ctionable – is it something the person can change? 
-* **F**actual – is it objectively true? +  * **F**actual – is it objectively true? 
-* **E**mpathetic – is it given with the best of intentions to help, not hurt? +  * **E**mpathetic – is it given with the best of intentions to help, not hurt? 
-* **T**imely – is it soon enough after the incident that it is relevant? Is the timing appropriate to ensure the receiver is in a mental space to accept the feedback?+  * **T**imely – is it soon enough after the incident that it is relevant? Is the timing appropriate to ensure the receiver is in a mental space to accept the feedback?
      
 One important thing to keep in mind is that feedback must be about something that the receiver can change, delivered with careful thought, and given soon enough that it is relevant. One important thing to keep in mind is that feedback must be about something that the receiver can change, delivered with careful thought, and given soon enough that it is relevant.
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   * This is what I’d suggest to do differently in the future     * This is what I’d suggest to do differently in the future  
  
-## Jobs of the Ranger Team Leads+==== Jobs of the Ranger Team Leads ====
  
 Special things that the team of three **Ranger team leads** must care for.  Special things that the team of three **Ranger team leads** must care for. 
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 Activities before the burn: Activities before the burn:
  
-* Make a list of the names of all Rangers. Ask your Rangers about special skills they might have, for example being a trained first responder, experience in mediation, or volunteering as a fire fighter. +  * Make a list of the names of all Rangers. Ask your Rangers about special skills they might have, for example being a trained first responder, experience in mediation, or volunteering as a fire fighter. 
-* Prepare make laminated "Ranger" badges for all rangers (about A5 size) +  * Prepare make laminated "Ranger" badges for all rangers (about A5 size) 
-* Prepare strings and lanyards to let Rangers attach Badges to themselves +  * Prepare strings and lanyards to let Rangers attach Badges to themselves 
-* Prepare the shift plan.+  * Prepare the shift plan.
      
 Bring: Bring:
  
-* Bucket for extinguishing fires during the burn +  * Bucket for extinguishing fires during the burn 
-* Bring proper 1st Aid Kit (You can ask Salon Leobard) +  * Bring proper 1st Aid Kit (You can ask Salon Leobard) 
-* Badges for all rangers (a LOT) +  * Badges for all rangers (a LOT) 
-* 10 Pens +  * 10 Pens 
-* 4 paper notebooks (2 for the teams, 1 for lead, 1 spare) +  * 4 paper notebooks (2 for the teams, 1 for lead, 1 spare) 
-* 2 Small personal first-aid kit +  * 2 Small personal first-aid kit 
-* 4 spare flashlights +  * 4 spare flashlights 
-* 2 Ranger bags +  * 2 Ranger bags 
-* Cookies, Tea, Teapot, Sugar +  * Cookies, Tea, Teapot, Sugar 
-* Any materials you need to set up Ranger HQ+  * Any materials you need to set up Ranger HQ
      
 Print out & bring (4 times each, they will be used by the 2 ranger teams, 1 lead, 1 spare): Print out & bring (4 times each, they will be used by the 2 ranger teams, 1 lead, 1 spare):
  
-* Shift plan +  * Shift plan 
-* This document +  * This document 
-* [[Emergency Protocols]] +  * [[https://docs.google.com/document/d/1PGcLq3HausAElLTGeY-Q4hw5igTxq81lOPON9jhmbIc/edit?usp=sharing|Safety & Emergency Protocols]] 
-* Internal names, phone and skills list +  * Internal names, phone and skills list 
-* [[canvas|White Canvas]] +  * [[canvas|White Canvas]] 
-* [[Radio protocol]] +  * [[Radio protocol]] 
-* [[rules|house rules]] +  * [[rules|house rules]] 
-* [[Vehicles]] +  * [[Vehicles]] 
-  + 
 At the burn: At the burn:
  
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   * Hand out radios   * Hand out radios
      
-## How we developed Rangering for Schloss Schönburn and Schönburn+==== How we developed Rangering for Schloss Schönburn and Schönburn ====
  
 2018: Leobard thought it would be a good idea to ranger and Leobard likes walkie talkies. Read [[https://schlossschoenburn.slack.com/archives/C5RP19LFM/p1535210855000100|this thread on rangering]] that started this initiative. Then Leobard wrote this wiki page. In 2018, Leobard asked around for others to join as team leads, with the intention to make leading the ranger team a rotating role. This is a perfect role for people who are new to Burning Man, want to contribute to the community, and have their senses together. 2018: Leobard thought it would be a good idea to ranger and Leobard likes walkie talkies. Read [[https://schlossschoenburn.slack.com/archives/C5RP19LFM/p1535210855000100|this thread on rangering]] that started this initiative. Then Leobard wrote this wiki page. In 2018, Leobard asked around for others to join as team leads, with the intention to make leading the ranger team a rotating role. This is a perfect role for people who are new to Burning Man, want to contribute to the community, and have their senses together.
  
-“...I keep picturing all these little kids playing some game in this big feld of rye and all. Thousands of little kids, and nobody’s around—nobody big, I mean—except me. And I’m standing on the edge of some crazy cliff. What I have to do, I have to catch everybody if they start to go over the cliff—I mean if they’re running and they don’t look where they’re going I have to come out from somewhere and catch them. That’s all I’d do all day. I’d just be the catcher in the rye and all. I know it’s crazy. But that’s the only thing I’d really like to be.” +//“...I keep picturing all these little kids playing some game in this big feld of rye and all. Thousands of little kids, and nobody’s around—nobody big, I mean—except me. And I’m standing on the edge of some crazy cliff. What I have to do, I have to catch everybody if they start to go over the cliff—I mean if they’re running and they don’t look where they’re going I have to come out from somewhere and catch them. That’s all I’d do all day. I’d just be the catcher in the rye and all. I know it’s crazy. But that’s the only thing I’d really like to be.” 
-—The Catcher in the Rye; J.D. Salinger+// 
 +—The Catcher in the Rye; J.D. Salinger